Terms and Conditions
Last updated: January 2025
Agreement to Terms
These Terms and Conditions ("Terms") govern your use of PlantGuard's smart plant care services, products, website, and mobile applications. By accessing or using our services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our services.
Description of Services
PlantGuard provides smart plant care solutions including:
- Automated watering systems and sensors
- Smart lighting and climate control devices
- Mobile applications for system monitoring and control
- Professional installation and maintenance services
- Customer support and technical assistance
Account Registration and Security
To access certain features of our services, you may need to create an account. You are responsible for:
- Providing accurate and complete registration information
- Maintaining the security of your account credentials
- All activities that occur under your account
- Notifying us immediately of any unauthorized use
Product Orders and Installation
Ordering Process
When you place an order with PlantGuard, you are making an offer to purchase our products and services. We reserve the right to accept or decline your order at our discretion.
Installation Services
Professional installation is included with most PlantGuard systems. Installation appointments are subject to availability and weather conditions. We will make reasonable efforts to complete installations within the agreed timeframe.
Pricing and Payment
All prices are listed in Indian Rupees (INR) and include applicable taxes unless otherwise stated. Payment is due at the time of order confirmation. We accept various payment methods as indicated during checkout.
Product Warranties and Returns
Warranty Coverage
PlantGuard products come with manufacturer warranties ranging from 6 to 24 months depending on the specific product. Warranty coverage includes defects in materials and workmanship under normal use conditions.
Return Policy
You may return products within 30 days of delivery for a full refund, provided they are in original condition. Custom-installed systems may be subject to additional terms and restocking fees.
Use of Services and Acceptable Conduct
You agree to use our services only for lawful purposes and in accordance with these Terms. You must not:
- Violate any applicable laws or regulations
- Interfere with or disrupt our services or servers
- Attempt to gain unauthorized access to our systems
- Use our services for any commercial purpose without authorization
- Reverse engineer or attempt to extract source code from our software
Intellectual Property Rights
All content, software, and materials provided through our services are protected by intellectual property laws. PlantGuard retains all rights, title, and interest in our proprietary technology, trademarks, and copyrighted materials.
Privacy and Data Protection
Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our services, you consent to the collection and use of your information as described in our Privacy Policy.
Limitation of Liability
To the maximum extent permitted by law, PlantGuard shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or plant damage, arising from your use of our services.
Service Availability and Modifications
We strive to maintain continuous service availability but cannot guarantee uninterrupted access. We reserve the right to modify, suspend, or discontinue any aspect of our services at any time with reasonable notice.
Legal Compliance and Regulations
By accessing and using our services, you agree to comply with all applicable laws and regulations, including data protection standards and online safety protocols. PlantGuard operates in accordance with international compliance requirements to ensure a safe and secure user experience.
User Responsibilities
Users are required to act lawfully and refrain from violating any local, national, or international laws while using our services. Any misuse of our platform that breaches compliance policies may result in account suspension or legal action.
Dispute Resolution and Governing Law
In case of disputes, we adhere to strict legal frameworks and offer fair resolution processes. All disputes will be governed by the laws of India. By using our services, you acknowledge acceptance of these terms and agree to their enforcement.
Force Majeure
PlantGuard shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to natural disasters, government actions, or supply chain disruptions.
Severability
If any provision of these Terms is found to be unenforceable or invalid, the remaining provisions shall continue in full force and effect. The unenforceable provision shall be replaced with a valid provision that most closely reflects the original intent.
Changes to Terms
We may update these Terms from time to time to reflect changes in our services or applicable laws. We will notify users of material changes by posting the updated Terms on our website and updating the "Last updated" date. Continued use of our services after changes constitutes acceptance of the new Terms.
Termination
Either party may terminate the service agreement at any time with appropriate notice. Upon termination, your right to use our services will cease immediately, though certain provisions of these Terms will survive termination.
Contact Information
For questions or concerns related to our policies, please contact us at [email protected].
Contact Us
If you have any questions about these Terms and Conditions, please contact us: